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DoH to rate nurses on quality and compassion
18-Jun-08
Health secretary Alan Johnson will announce plans today to rate nurses on how compassionate and friendly they are to patients.
Speaking at the NHS Confederation in Manchester this afternoon, Mr Johnson will set out plans for the first assessment of quality in nursing.
The assessment will measure not only effectiveness and safety of care, but also how compassionately care has been delivered.
The plans will be included in Lord Darzi's NHS review in July and will focus on hospital nurses to begin with.
The results will be compiled by health regulators using patient surveys and will be available online.
Mr Johnson told The Guardian: ‘The NHS is so effective because in the majority of cases that care and compassion, that smile, that welcoming atmosphere, that ambience is there all the time. But the nurses don't get the recognition for this that they deserve.'
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